Terms & Conditions

Last updated: September 18, 2025

Introduction

Apna Bagecha (“we,” “us,” or “our”) is committed to protecting the privacy of its users (“you”). This privacy policy explains how we collect, use, disclose, and protect your personal information when you access our website www.apnabagecha.com or use the Apna Bagecha app. By using our website and app, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

  • Personal Identification Data: Name, contact details (email address, phone number), and delivery address when you register, place an order, or contact us.

  • Payment Information: Payment data is processed securely via trusted payment gateways; we do not store sensitive payment details.

  • Device and Usage Data: Information such as device type, operating system, IP address, and browsing activity to improve our services.

  • Cookies & Trackers: We use cookies and similar technologies to enhance your user experience, facilitate site analytics, and deliver personalized content.

How We Use Your Information

The data we collect is used for the following purposes:

  • Processing orders and delivering products

  • Providing customer support

  • Improving website and app functionality

  • Personalizing your experience

  • Sending updates, offers, or service information (with opt-out option)

  • Complying with legal obligations

Sharing Your Information

We may share your information with:

  • Trusted third-party service providers (e.g., delivery partners, payment processors) solely to fulfill your requests

  • Law enforcement or regulatory agencies as required by law

  • Analytics and marketing partners for website/app enhancement and marketing (with strict confidentiality agreements)

Cookies & Tracking Technologies

Apna Bagecha leverages cookies and analogous tracking technologies to provide a smooth, personalized browsing experience, analyze usage patterns, and offer targeted promotions. You can adjust cookie settings in your browser or app preferences.

Data Security & Retention

We use industry-standard security protocols to protect your data from unauthorized access, alteration, disclosure, or destruction. Personal information is retained only as long as necessary for the purposes stated or as required by law.

User Rights

You may:

  • Access, update, or delete your account information

  • Opt-out of marketing communications at any time

  • Request a copy or transfer of your personal data

  • Withdraw consent to data processing for non-essential services

To exercise these rights, contact us via the methods below.

Children’s Privacy

Our website and app are not intended for children under 13. We do not knowingly collect personal data from minors; if you believe a child has provided personal information, please contact us so we may remove it.

Changes to This Policy

This privacy policy may be updated from time to time. Any significant changes will be communicated via our website/app or directly to your registered email.

Contact Us

For questions, requests, or concerns about this Privacy Policy, please contact:

  • Address: Coopers Bazar, Ranaghat, West Bengal 741201

  • Phone: 7001697077

  • Email: info@apnabagecha.com