Terms & Conditions

Last updated: September 18, 2025

Introduction

Welcome to Apna Bagecha (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website www.apnabagecha.com and our mobile app (“Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with any part of the Terms, please do not use our Services.

Eligibility

By using Apna Bagecha, you affirm that you are at least 18 years old or of legal age in your jurisdiction to enter into a binding agreement. If you are using the Services on behalf of an organization, you represent that you have authority to bind that entity.

Account Registration

  • To access certain features, you may need to create an account and provide accurate, current, and complete information.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account.

  • Notify us immediately of any unauthorized use or security breach related to your account.

Products and Orders

  • We strive to display products as accurately as possible, but cannot guarantee exact colors, sizes, or appearances due to device variances or natural plant differences.

  • Prices and availability are subject to change without notice.

  • All orders are subject to acceptance and availability.

  • We reserve the right to cancel or refuse service to anyone for reasons including but not limited to fraud or violation of these Terms.

Payment

  • Payment for products is due at the time of purchase.

  • We accept payments through authorized payment gateways, and you agree to provide current, complete, and accurate payment information.

  • We do not store sensitive payment information on our servers.

Shipping and Delivery

  • Please refer to our Shipping Policy for detailed information regarding order processing, delivery times, shipping charges, and restrictions.

Returns and Refunds

  • Please refer to our Return & Refund Policy for guidelines on product returns, refunds, and exchanges.

User Conduct and Prohibited Activities

You agree not to use the Services to:

  • Violate any laws or regulations

  • Infringe intellectual property rights

  • Post or transmit harmful, obscene, offensive, or fraudulent content

  • Interfere with or disrupt the integrity or performance of the Services

  • Attempt to gain unauthorized access to any accounts, systems, or networks

  • Engage in any fraudulent or harmful activities

Intellectual Property

  • All content on Apna Bagecha, including text, graphics, logos, images, and software, is our property or licensed to us and protected by copyright, trademark, and other intellectual property laws.

  • You may not use any content without our prior written consent.

Disclaimer of Warranties

  • Our Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied.

  • We do not guarantee that the Services will be uninterrupted, timely, or error-free.

Limitation of Liability

  • To the maximum extent permitted by law, Apna Bagecha shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Services or products purchased.

Indemnification

You agree to indemnify and hold harmless Apna Bagecha, its affiliates, and employees from any claims, damages, liabilities, losses, and expenses arising from your violation of these Terms or misuse of the Services.

Governing Law and Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of India.

  • Disputes shall be subject to the exclusive jurisdiction of the courts in West Bengal.

Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be posted on this page with an updated date, and your continued use of the Services signifies acceptance of those changes.

Contact Us

For any questions or concerns regarding these Terms, please contact: